Adding a ticket to the event

Adding a free ticket to register event participants Select “Add a ticket”. The link will show up on the main screen only after you insert the event Title and Date. Among the available ticket types, select “free” and fill in the required information, inserting the sales start date and end date, the total available quantity […]

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Can the same event offer both free and paid tickets?

Yes, you can include both free tickets and paid tickets in the same event. All you need to do is complete the procedure for the first type of ticket (you can start with any of the ticket types), and then choose “add another ticket” to insert the second type of ticket into the same event. […]

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Further information that you can add to the ticket

Metooo tickets have various options that you can use to increase sales. You can decide the quantity of tickets that can be purchased by each buyer, start and end dates for ticket sales, a customizable ticket number, one or more discount codes that can be used for fixed amounts or percentage amounts, an additional description […]

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Embedding the ticket on external websites

You can enhance ticket distribution and boost sales opportunities by using the embed feature, available for the ticket you create with Metooo. With the “embed ticket” feature, you can use the ticket you created with Metooo by inserting it on another website, or blog, or external page – for example those of your partners or […]

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Before you create a paid ticket

To be able to start selling a paid ticket, you first need to create an invoicing profile. You can do this by going to the “invoicing” section within the “my profile” area, or directly when you create the paid ticket. To create the invoicing profile, you need to fill in your fiscal information, and connect […]

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Sending a purchased ticket

After purchase, the ticket is sent to the buyer’s email address, as an attachment to the order confirmation email. Purchased tickets are also available inside the buyer’s personal area, and in the Metooo Event Fan, the free app dedicated to event guests and available for iOS and Android. The ticket can be printed or shown […]

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Recovery of sold tickets

When you sell a ticket, the buyer receives an email from Metooo. The ticket is attached to this email as a PDF file. The buyer can print it or show it from their smartphone at the event check-in, and in this case the check-in can be done by the event organizer through the Metooo Event […]

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Payment processing

Metooo uses PayPal and Stripe to process payments, both of tickets from the guest to the organizer and of commissions from the organizer to Metooo. Payment of commissions is contextual to the sale of a ticket, it is done through a “cascade” process, managed entirely by PayPal and/or Stripe, only after the transaction is done […]

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Transaction Security

Paid tickets are sold on Metooo through two payment services: PayPal and Stripe. Metooo features a direct interface with PayPal and Stripe, so transactions always take place in a protected environment, with an SSL protocol. We do not keep any record of the sensitive payment information such as credit card numbers or PayPal and Stripe […]

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Why payment is made exclusively by PayPal and Stripe?

Why payment is made exclusively by PayPal and Stripe? With PayPal and Stripe the transaction is immediate for the event organizer, the same moment the buyer purchases a fixed price ticket or makes a donation. This is a great advantage for organizers: Metooo does not operate as a bank, we do not block funds and […]

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