All posts by Ela

You can create and share discount codes for paid tickets. When inserted during purchase, discount codes allow the buyer to obtain a discount of a certain amount or a discount representing a percentage of the regular ticket price. For each discount code, you can specify the available quantity and the dates of availability. You can […]

Based on your refund policy, you will be able to decide whether or not to allow refunds for one or more tickets, for example in case of an event that was canceled for legitimate reasons. The refund will be made directly by you as the event organizer, inside the “orders” option of that event. The […]

For paid tickets, donations and merchandising, there is a commission that varies according to the chosen plan: OPEN: 2% of the total ticket price, for each paid ticket, with a maximum limit of 10 € per ticket sold, and a minimum of 0,50 € (if the ticket price is between 1 € and 25 € […]

In the Open version, managing ticket sales offline is not possible. In the PRO version, it will be possible to manage ticket sales also offline, and the same commission will be applied as for the online sales. This feature is currently in testing phase and will be released shortly.

Metooo allows you to collect your guests’ billing information, in order to be able to issue an invoice for the purchased ticket, if required. All you need to do is to create a new data collection form, and name the fields with the desired labels (i.e. Company Name, VAT Code etc.), and then attach the […]

You can easily export the guest lists of your events, if needed. From the “orders summary” page within each event, all you need to do is use the “download list” link to export the file in XLS format. You can then manage the file externally.

The event organizer can visualize sales stats in the ticket summary page. Stats can also easily be viewed through the Metooo Event Plan app for event organizers, available free for iOS and Android.

Invoicing of the commissions we charge from your ticket sales is automatic, and a commercial invoice is issued and sent to the invoicing profile associated with the event. In case of events longer than 1 month, a partial invoice will be issued at the beginning of the month, and then the next one at the […]

When you make a ticket available for sale, you have the option of whether to enable or not the function that allows the buyer to make purchases for him/herself. This can be convenient for speeding up the buying process, especially for those events for which you don’t need to know the personal data of each […]

7Normally,  you can only cancel events to which guests got free tickets. For events to which you already got free ticket orders, you must first cancel the orders for the tickets (you must also cancel any trial orders you made yourself) inside the “my orders” area, and then you can unpublish and eliminate your event. […]